The jewellery and decorations offered by us have a certificate of authenticity and are made of natural Baltic amber, which is a valued jewellery stone. We guarantee the authenticity and high quality of raw materials used. At the individual request of a client, there is a possibility to help in the selection of an appropriate pattern or set of jewellery, gift packaging and personalization – we will gladly answer your questions via the Contact tab.
We offer many payment options for the products you order:
- Domestic or international transfer in PLN, EUR or USD
- Visa and MasterCard credit cards
Payments are made in a secure, encrypted SSL session, you will receive payment details when you complete your order.
Certificate of authenticity
We guarantee the highest quality and reliability of our products, confirmed by certificates. To the purchased jewellery with amber we attach a certificate of authenticity in paper form, issued individually to each customer order, guaranteeing the full value of the materials used.
We make great efforts to ensure that each product offered by us is carefully and correctly described, and the photos present its actual appearance. Our goal is to be able to offer you the highest quality jewellery and decorations with simultaneous care for the principles of good trade and full satisfaction with service during and after the purchase.
Instalments are available only for persons with permanent residence in Poland.
Shipping and returns
Our products are carefully packed and protected against damage in transit. Each shipment is also insured against loss. The current price list for domestic and foreign shipments can be found in the Shipping tab.
We offer domestic as well as international shipment via post or courier. Shipping costs depend on the country to which the package is to be sent.
The products are ready for shipment the next working day after placing an order and receiving the payment. Delivery time in Poland takes 1-3, from Poland to Europe 7-10, and worldwide 14-23 working days (Monday to Friday, excluding Polish public holidays).
After sending the goods to your e-mail address, a confirmation with a reference number will be sent to your e-mail address, allowing you to track the shipment.
According to EU regulations, the seller must repair or replace the product or reduce the price or return the money if the purchased goods turn out to be defective or do not look or work as described in the description.
If you have bought a product or service on the internet, telephone or by email, you have the right to withdraw from the contract and return the purchased goods within 14 days, without giving any reason and without any justification.
If you would like to return the goods within 14 days from the date of purchase or for any other reason, please contact us by e-mail. We will contact you within 24 hours of sending your inquiry.
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